Passion - Ru ware travel tea set | Teapot with 360° Rotating Infuser
We are aiming to have your order dispatched from our facility within 1-3 business days. However, please bear with us in case we are spending extra time checking/perfecting your items, particularly during the peak seasons of the year.
For US orders:
5-12 business days
For non-US orders:
5-20 business days
We’re sorry you didn’t love your new products! We want you to enjoy your experience with zenteasets as much as possible, which is why we’re here to help. Just send us an email at sales@zenteasets.com within 30 days of receipt of your package, with your order number, the name of the product(s), and the reason why it didn't work out for you.
Unfortunately, we are unable to refund your original shipping charges/processing fees, and we do not offer exchanges on any of our products. You will be responsible for all returning shipping fees and we reserve the right to charge a restocking fee on all returned orders.
If your order is returned to us due to an incorrect shipping address, failure to claim the order, or any other mistake on your part, we will charge you a shipping fee before resending or refunding the order.
zenteasets can only accept returns for products purchased on our website (www.zenteasets.com).
1. Know Your Tea Type
Different teas have different brewing needs. Choose your set based on what you drink most:
Green / White: Thin porcelain (to enjoy color & aroma)
Black / Oolong: Ceramic or clay (retains heat well)
Pu-erh / Dark: Yixing clay (absorbs tea flavor over time)
2. Consider Your Brewing Style
Casual tea drinker?
A simple ceramic or porcelain mug with infuser might be enough.
Traditional or ceremonial drinker?
Choose a full Gongfu tea set with gaiwan, fairness pitcher, and multiple cups.
On the go or at the office?
A travel tea set with built-in carrying case (like the one in your photo) is perfect.