Terms of service
OVERVIEW
Welcome to Zen Tea Sets. Throughout this site, the terms āweā, āusā and āourā refer to Zen Tea Sets. Zen Tea Sets operates this store and website, providing all information, content, tools, and services to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our curated teaware and services to you.
By visiting our site or purchasing something from us, you engage in our āServiceā and agree to be bound by the following terms and conditions (āTerms of Serviceā, āTermsā), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
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Please read these Terms carefully. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
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SECTION 1 - ELIGIBILITY AND ACCOUNT SECURITY
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for ensuring that any information you provideāincluding email, billing, and shipping detailsāis accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Zen Tea Sets reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
SECTION 2 - PRODUCT ACCURACY AND VARIATIONS
We strive to display the colors and images of our products as accurately as possible. However, as our products (such as stoneware, clay teapots, and handmade tea pets) often feature natural materials and artisanal finishes, slight variations in color, texture, and appearance are inherent and expected.
We do not warrant that the product quality or appearance will perfectly match your screen display due to device-specific settings. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDER ACCEPTANCE AND CANCELLATION
Your placement of an order constitutes an offer to purchase. Zen Tea Sets reserves the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
A contract is only formed once we have processed your payment and sent a shipping confirmation. Please review your order carefully; we may be unable to accommodate cancellation or modification requests once an order is in processing. In the event of a change or cancellation, we will attempt to notify you via the contact information provided at checkout.
SECTION 4 - PRICING AND BILLING
Prices for our products are subject to change without notice. Unless expressly stated, posted prices do not include taxes, shipping, or customs duties. You represent and warrant that you have the legal right to use any credit card or payment method utilized for the purchase. By submitting such information, you grant us the right to provide the information to third-party payment processors to facilitate the transaction.
SECTION 5 - SHIPPING AND RISK OF LOSS
All shipping and delivery dates are estimates and are not guaranteed. Zen Tea Sets is not liable for delays caused by carriers, customs processing, or force majeure events. The risk of loss and title for all items purchased pass to you upon our delivery to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality (including text, graphics, logos, and images) are the exclusive property of Zen Tea Sets and its licensors. You are granted a limited, non-exclusive license for personal, non-commercial use only. Any unauthorized reproduction, modification, or distribution of our intellectual property is strictly prohibited.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools (e.g., shipping trackers) or links to third-party websites. You acknowledge that we provide access to such tools and links "as is" and "as available" without any warranties. We shall have no liability whatsoever arising from or relating to your use of optional third-party resources.
SECTION 8 - USER FEEDBACK AND REVIEWS
If you send us creative ideas, reviews, or other materials (collectively, āFeedbackā), you grant Zen Tea Sets a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, and publish such Feedback for any purpose, including marketing. We reserve the right to remove any content we deem unlawful or offensive.
SECTION 9 - LIMITATION OF LIABILITY AND DISCLAIMER
Zen Tea Sets does not guarantee that the Service will be uninterrupted, timely, or error-free. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZEN TEA SETS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED THROUGH THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
SECTION 10 - INDEMNIFICATION
You agree to indemnify and hold Zen Tea Sets and our affiliates, partners, and employees harmless from any claim or demand, including reasonable attorneysā fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 11 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Zen Tea Sets is headquartered.
SECTION 12 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at service@zenteasets.com.